| Job Details |
| Job Title: Account Manager - Civil Government |
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| Description |
My client is currently recruiting for an Account Manager for their busy Civil Government division in London.
The role will be responsible for operational management and success of the contract, including ensuring all contract budgets and performance targets are adhered to and achieved.
Responsibilities
· Management and coordination of the staff team, and all sub-contract service providers
· Facilitating resources to enable the team members to perform their duties, and achieve their objectives
· Identifying and ensuring the development of all staff through on the job/internal/external training
· Reviewing of performance criteria, method statements and appropriate methods of measuring performance to include annual customer surveys, and resultant customer care/improved service delivery action plans
· Reviewing and agreeing with all relevant parties all project specific Quality, Health & Safety and Environmental procedures; liaising with staff to develop procedures to achieve compliance with the corporate and contractual requirements
· Liaising with Clients and Occupier Management in respect of their changing needs and enhancements to the services being provided, and to the systems being employed in their delivery
· Ensuring regular reporting to clients on the progress and operational performance of the contract; also reporting to senior management on the same together with full overview/reviews of the operational performance of the contract
· The management of any additional contract responsibilities that may be assigned
· Demonstrate a clear and effective alignment with the operational objectives, and the commercial interests of the company
The suitable candidate must have the following:
· A mature business manner
· The ability to work on own but also as a team player
· The ability to motivate staff
· A suitable professional qualification or thorough experience in a similar role
· Previous experience of management of Hard Services FM contracts
· IT literate and able to use Word and Excel
· Experience of application and monitoring of KPI’s & SLA’s
· Organisational and planning skills
· Driving Licence
· Good written and oral communicator
Salary - £55,000 to £60,000
PLEASE NOTE - CV’s will be reviewed Monday 20th February 2012
If you meet the requirements/experience above, or if you know someone who may be suitable then please send in an updated CV - Clearly stating your skills, experience and notice period to rekha.jassi@resourcinggroup.co.uk |
Job Details
| Job Ref: |
BX/MML1/L1_1329508424 |
| Start Date: |
ASAP |
| Hours: |
Full Time |
| Location: |
London, England |
| Working Term: |
Permanent |
| Salary (£): |
55,000 - 59,999 |
| Application Deadline: |
18/03/2012 |
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